Privacy Policy

1. Who We Are

The Beauty Club (“we”, “our”, “us”) operates as an online beauty and fragrance retailer.
If you have any questions about this Privacy Policy or how your data is used, you can contact us at:

Email: admin@thebeautyclub.net
Address: Redditch, B98 

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2. What Personal Data We Collect

We may collect the following information when you use our website:

Information you provide directly

• Name

• Email address

• Phone number

• Delivery & billing address

• Account login details

• Order information

• Messages sent to us through forms, live chat, or email

Information collected automatically

• IP address and device information

• Browser type and operating system

• Pages viewed and time spent on the website

• Cookies and tracking data (see section on Cookies)

Payment Information

We do not store or have access to your full payment details. Payments are processed securely through trusted third-party providers such as Stripe, PayPal, Klarna or Clearpay.

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3. How We Use Your Data

We use your personal data to:

• Process and deliver your orders

• Manage your account

• Send order updates, confirmations, and shipping notifications

• Provide customer support

• Send marketing emails or promotions (only if you have opted in)

• Improve our products, website experience, and services

• Detect and prevent fraud or security issues

• Comply with legal obligations

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4. Legal Basis for Processing

We process your data under one or more of the following legal grounds:

• Contract: to fulfil orders and provide services

• Consent: for marketing emails and optional communications

• Legitimate interest: to improve our website, prevent fraud, and understand customer behaviour

• Legal obligation: for tax, accounting, and regulatory compliance

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5. How We Share Your Data

We may share limited personal data with trusted third parties, including:

• Payment processors

• Delivery and courier services

• Email and marketing platforms (e.g., Mailchimp, Klaviyo)

• Website hosting & analytics providers

• Fraud prevention services

We never sell your personal information to external companies.

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6. International Data Transfers

Some service providers may process your data outside the UK.
Whenever this happens, we ensure that appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)

• Approved data protection frameworks

• Providers with strong, GDPR-compliant security measures

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7. Data Retention

We keep your personal data only as long as necessary to:

• Complete your orders

• Provide customer service

• Meet legal obligations (e.g., tax records kept for 6 years)

When data is no longer required, it is securely deleted.

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8. Cookies & Tracking Technologies

The Beauty Club uses cookies to:

• Improve website performance

• Analyse site traffic

• Personalise your shopping experience

• Support marketing and retargeting campaigns

You can manage or disable cookies through your browser settings.

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9. Your Rights

You have the right to:

• Access the data we hold about you

• Request corrections

• Request deletion (“right to be forgotten”)

• Object to processing

• Withdraw consent for marketing at any time

• Request data portability

• Make a complaint to the UK ICO

To exercise your rights, contact us at: [Insert email]

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10. Marketing Communications

You will only receive marketing emails if:

• You have opted in, or

• You are an existing customer and have not opted out

You can unsubscribe at any time by clicking the link in any email or contacting us directly.

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11. Security

We use secure technologies and procedures to keep your data safe, including:

• Encryption (SSL)

• Secure payment gateways

• Access controls

• Regular monitoring and testing

However, no method of online transmission is 100% secure.

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12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date.