Our Shipping Policy

At The Beauty Club, our goal is to provide fast, reliable, and affordable delivery for all beauty and fragrance orders. The details below outline how we process, ship, and deliver your items.

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1. Processing Times

• Orders are processed Monday to Friday, excluding bank holidays.

• Orders placed before 12pm are usually processed the same day.

• During busy periods (such as sales, holidays, or new launches), processing times may be slightly extended.

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2. Shipping Rates & Delivery Times

We offer several delivery options to suit your needs:

Standard Delivery (UK Mainland)

• Delivery time: 3–5 working days

• Cost: £4.50

• Free on orders over £70

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​3. Order Tracking

Once your order is dispatched, you will receive a confirmation email containing your tracking number and a link to track your parcel.

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4. Shipping Carriers

We currently work with trusted carriers such as:

• Royal Mail

• DPD

Carriers may vary depending on the order size, value, or destination.

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5. Delivery Issues

Delayed or Lost Orders

If your parcel is delayed or does not arrive within the estimated timeframe, please contact us at [insert email].
We will work with the courier to investigate and resolve the issue as quickly as possible.

Incorrect Address

Please ensure your address is entered correctly at checkout.
We cannot be held responsible for orders delivered to an incorrect address provided by the customer.

Damaged Items

If any item arrives damaged, please contact us within 24 hours of delivery with photos of the packaging and product so we can assist with a replacement or refund.

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6. Changes to This Shipping Policy

We may update or change this policy at any time to reflect operational or legal requirements.
The updated version will always be posted on this page.